Integration
Connect Partnero and SysAid
When Customer Created fires in Partnero, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Create a New Customer in Partnero. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Partnero and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Partnero and SysAid can do together
From Partnero to SysAid
When Customer Created in Partnero
then Add Service Record Note in SysAid
From SysAid to Partnero
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Partnero and SysAid
Triggers and actions 10 triggers · 28 actions
- Customer Created
Triggers when a new customer is created in Partnero.
- Customer Deleted
Triggers when a customer is deleted in Partnero.
- Customer Updated
Triggers when a customer is updated in your Partnero program.
- Partner Created
Triggers when a new partner is created in your Partnero program.
- Partner Deleted
Triggers when a partner is deleted from your Partnero program.
- Partner Updated
Triggers when a partner is updated in your Partnero program.
- Transaction Created
Triggers when a new transaction is recorded in your Partnero program.
- Transaction Deleted
Triggers when a transaction is deleted (refunded) in Partnero.
- Archive Partner
Archives (soft-deletes) a partner so they lose portal access; the partner can be restored later.
- Create a New Customer
Creates a customer in your Partnero affiliate program and attributes them to a partner for commission tracking.
- Create a New Partner
Creates a new affiliate partner in your Partnero program and returns the partner record, including its referral link.
- Create a New Transaction
Records a sales transaction for a customer so Partnero calculates the referring partner's commission. Can optionally create the customer in the same call.
- Delete Existing Customer
Deletes an existing customer from your Partnero program by their customer key.
- Delete Existing Partner
Deletes an existing partner from your Partnero program.
- Delete Existing Transaction
Deletes an existing transaction in your Partnero program by its key.
- Find Partner
Finds a partner in your Partnero program by partner ID and returns their details, referral statistics, commissions and referral links.
- Get Transaction
Returns a single transaction by its key.
- Restore Partner
Restores a previously archived partner and reactivates their portal access.
- Update Existing Customer
Updates an existing customer's name, email, key or tags in your Partnero program.
- Update Existing Partner
Updates an existing partner's name, email, password, referral key or tags in your Partnero program.
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Partnero
Partnero to FronteggCustomer identity and access management platform providing authentication, SSO, and user management APIs for...
Partnero to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Partnero to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Partnero to StripeStripe is a payment processing platform for online businesses.
Partnero to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Partnero to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into SysAid
HubSpot to SysAidHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to SysAidGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to SysAidGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to SysAidGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Partnero and SysAid, answered
What can start an automation from Partnero?
Any of Partnero's 8 triggers in the catalog, including Customer Created, Customer Updated, Partner Created and Partner Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Partnero?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Partnero?
Yes. When something happens in SysAid, your agent can act in Partnero too. This page covers both directions: SysAid's triggers and Partnero's actions are listed here as well.
Do I have to build a connector for Partnero or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Partnero and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.