Integration
Connect SysAid to Chatwork
When New Service Record fires in SysAid, your agent runs Create Task in Chatwork. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want SysAid and Chatwork to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What SysAid can start in Chatwork
When New Service Record in SysAid
then Create Task in Chatwork
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with SysAid and Chatwork
Triggers and actions 2 triggers · 34 actions
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
- Add file
Uploads a file to a Chatwork chat room, optionally with a message posted alongside it, and returns the new file's ID.
- Create Room
Creates a new group chat in Chatwork with the members and permissions you choose, and returns the new room's ID.
- Create Task
Adds a task to a Chatwork chat and assigns it to one or more chat members, with an optional due date.
- Delete message
Deletes a message you posted in a Chatwork chat room.
- Get me
Returns the profile of the Chatwork account that is connected, including its account ID, name, organization, contact details and the ID of its personal chat.
- Get message
Returns a single message from a Chatwork chat room, including its text, sender and send/update times.
- Get room
Returns a chat room's details: its name, type, your role, description, icon, and message, file and task counts.
- Get task
Returns one task in a Chatwork chat room: its assignee, requester, content, due date and whether it is open or done.
- List contacts
Returns every contact of the connected Chatwork user, including each contact's account ID, direct-chat room ID, name, organization and department.
- List files
Returns the files uploaded to a Chatwork chat room (up to 100), optionally only those uploaded by one member.
- List messages
Returns up to the 100 most recent messages in a Chatwork chat room, by default only those new since the last listing.
- List room members
Returns every member of a Chatwork chat room, with each member's role, name, Chatwork ID, organization and department.
- List rooms
Returns every Chatwork chat (my chat, direct chats and group chats) the connected account belongs to, with unread, mention, task and file counts.
- List tasks
Returns the tasks in a Chatwork chat room (up to 100), optionally filtered by assignee, requester or status.
- Send Message
Posts a new message to a Chatwork chat.
- Update message
Edits the text of a message you posted in a Chatwork chat room.
- Update room
Changes a group chat's name, description or icon. Fields left blank keep their current values.
- Update task
Marks a task in a Chatwork chat as done or reopens it as not done.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from SysAid
SysAid to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
SysAid to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
SysAid to TwilioCloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...
SysAid to TypeformBuild and publish online forms, surveys, and quizzes with Typeform.
SysAid to WebflowWebflow is a professional website builder and CMS for designing, building, and launching responsive...
SysAid to WixThe Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated...
More into Chatwork
HubSpot to ChatworkHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ChatworkSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to ChatworkSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to ChatworkGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to ChatworkGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ChatworkGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
SysAid and Chatwork, answered
What can start an automation from SysAid?
Any of SysAid's 2 triggers in the catalog, including New Service Record and Service Record Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Chatwork when something happens in SysAid?
Any of Chatwork's 18 actions, including Create Room, Create Task, Send Message and Update message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Chatwork to SysAid?
Chatwork has no triggers in the catalog today, so automations start in SysAid. If you need the other direction, ask: your agent reads Chatwork's API documentation and adds it.
Do I have to build a connector for SysAid or Chatwork?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use SysAid and Chatwork without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.