Customer Support

LiveChat integrations

Connect LiveChat to any other app, or use it from your AI client over MCP. LiveChat is a web-based live chat and help desk platform that lets you chat with website visitors, manage agents and groups, and configure your chat widget.

Connects with an API keylivechat.com
20 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with LiveChat?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

LiveChat with the apps people pair it with most

Pair it

Connect LiveChat with another app

What your agent can do with LiveChat

Triggers and actions 20 actions

  • Action
    Create Agent

    Create a new agent (Configuration API).

  • Action
    Create Customer

    Create a customer record (Agent Chat API).

  • Action
    Create Group

    Create a new group/department (Configuration API).

  • Action
    Deactivate Chat

    Deactivate (close) an active chat (Agent Chat API).

  • Action
    Delete Agent

    Delete an agent by login/email (Configuration API).

  • Action
    Delete Group

    Delete a group/department by id (Configuration API).

  • Action
    Get Agent

    Get a single agent by login/email (Configuration API).

  • Action
    Get Chat

    Get a chat with its threads (Agent Chat API).

  • Action
    Get Customer

    Returns a customer by id: name, email, state and visit statistics.

  • Action
    List Agents

    List all agents on the LiveChat account (Configuration API).

  • Action
    List Archives

    List archived (finished) chats (Agent Chat API).

  • Action
    List Chats

    List chats (active and inactive) accessible to the requester (Agent Chat API).

  • Action
    List Groups

    List all groups (departments) on the account (Configuration API).

  • Action
    Send Message

    Send a text message into a chat (Agent Chat API send_event).

  • Action
    Start Chat

    Start a new chat (Agent Chat API).

  • Action
    Tag Chat Thread

    Add a tag to a chat thread (Agent Chat API).

  • Action
    Transfer Chat

    Transfer a chat to an agent or group (Agent Chat API).

  • Action
    Update Agent

    Update an existing agent (Configuration API).

  • Action
    Update Customer

    Update a customer record (Agent Chat API).

  • Action
    Update Group

    Update a group/department (Configuration API).

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Questions

LiveChat, answered

Is there a LiveChat MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with LiveChat. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run LiveChat actions on demand, or have APIANT build, test and run automations that use LiveChat. Nothing to install.

What can your agent do in LiveChat?

Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships.

Can I use LiveChat directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with LiveChat two ways. Ask it to do something in LiveChat once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the LiveChat API?

No. APIANT connects to the LiveChat API for you, with your LiveChat API key. Describe what you want in plain language and your agent builds it on the LiveChat triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the LiveChat API documentation and adds it.

Which apps can LiveChat connect to?

Any app in the catalog; the list on this page pairs LiveChat with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.